Mobile / App
Your account on vb8b holds personal details, wallet activity and payment records — including bKash and Bank Transfer transactions. This policy explains what we collect, how we use it and what choices you have. Access to our platform depends on your local law and eligible regions.
When you create an account on vb8b, we collect the information you provide directly — your name, contact details, and the credentials you set. We also collect activity records as you move through the platform: page visits, login timestamps, and transaction references tied to your wallet. Payment context — such as a bKash mobile number or a Bank Transfer reference — is recorded to match your deposit and withdrawal history to your account. We do not store full payment credentials on our servers; sensitive payment data is handled by the payment processor for that method. We use this information to operate your account, process wallet movements, respond to support requests and maintain security logs. We do not sell your personal data to third parties. Where we work with service providers — for example, infrastructure or fraud-detection tools — those parties are bound by data-handling agreements and are not permitted to use your information for their own purposes. How long we keep your records depends on the type of data and applicable requirements in the jurisdictions where we operate. Transaction records are typically kept for longer than general account activity logs. If you close your account, some records may be retained for a defined period before deletion. This policy applies wherever you access vb8b, subject to your local law and eligible regions.
When you deposit or withdraw via bKash, a transaction reference and mobile number fragment are recorded against your account. This lets our support team verify payment status when you raise a query through the published support route.
Bank Transfer activity is logged by amount reference and account identifier, not by full bank credentials. Your wallet balance in-account reflects confirmed transfers, and the transaction log is accessible from your account history tab.
Login events, device type and session timestamps are stored so unusual access patterns can be flagged. You can review recent login activity from your account security section and raise a concern through our support channel if anything looks unfamiliar.
Some platform functions — such as game content from studios like PG Soft and Spadegaming — are delivered by third parties. Their own data practices apply to interactions within their environments; we recommend reading their published policies separately.
This policy applies to information collected through your vb8b account and your activity on this platform. It does not extend to third-party sites or services you reach through links on this site. Four areas define the boundary clearly.
Covers all data collected when you register, log in and manage your profile — including contact details, credentials and account preferences you set directly.
Covers payment references associated with bKash deposits and Bank Transfer activity recorded against your account. Does not cover data held solely by the payment provider on their own systems.
Covers browsing and session data collected as you navigate the platform — game lobby visits, sports market views and support page interactions. Used for account security and platform operation, not for third-party advertising.
Falls outside this policy. Game studios, payment processors and any external link you follow operate under their own privacy terms. vb8b does not control those practices and cannot be responsible for them.
You have practical options for managing the personal data we hold. Start by opening your account settings — your profile section shows the contact details and preferences currently on record. If something is wrong or out of date, you can edit it directly from that screen without needing to contact support. For information that is not editable in-account, such as historical transaction references, you can submit a data query through our support route and a team member will respond with the relevant records or confirm what is held. If you want to request deletion of your account and associated data, that option is also available through support — note that some transaction records may be retained for a period as required by the jurisdictions where we operate. Whatever step you take, the process starts in your account or through the support channel, not by emailing an unmonitored address. Availability of these rights depends on your local law and eligible regions.
Open your account profile to see the personal details currently stored. Transaction history is in the wallet section. Both are readable without a separate request.
Edit your name, contact details and preferences directly from account settings. Changes take effect immediately and are reflected in any future communications from us.
For records not editable in-account — such as historical logs or payment references — contact us through the published support route with your account identifier and the specific data point you are asking about.
Submit a deletion request through support. We will confirm what data will be removed and what, if anything, must be retained under applicable requirements before proceeding.
If you have a question about how your data is handled — or want to exercise any of the rights described above — use the routes below. We do not publish response time commitments, but every query submitted through a live channel is reviewed by our team.
Open the chat widget from any page while logged in to reach our support team directly. Use this route for urgent account or data queries.
For written data requests — including access, correction or deletion queries — use the contact email published in the support section of your account dashboard.
The help section inside your account lists common privacy and data questions with step-by-step answers. Check here first before submitting a formal request.
We take a few concrete steps to keep your information safe and keep you informed about how it is used. These are not abstract commitments — they map to specific account behaviours you can verify.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not use third-party advertising trackers. You can review cookie behaviour through your browser settings at any time.
Passwords are stored in hashed form and never in plain text. Login events are logged by session so you can spot unfamiliar access. If you see a login you did not make, use the support route immediately to secure your account.
General account activity is kept while your account is active. Transaction records tied to bKash and Bank Transfer activity are retained for a defined period after each transaction, in line with operational requirements. Exact retention windows depend on applicable jurisdiction rules.
When this policy changes, the updated version will be posted at this URL with a revised date at the top. Continued use of the platform after a change is posted means you have seen the updated terms. Check this page periodically if you want to stay current.
Answers to questions we hear most often about how your data is collected, stored and managed on vb8b.
We collect the details you enter at registration — name, contact information and login credentials. Once active, we also record session and transaction data as you use the account, including payment references from bKash or Bank Transfer activity.
We do not sell your data. We share it only with service providers who help operate the platform — infrastructure, fraud detection — under agreements that restrict how they can use your information. Game studios and payment processors operate under their own policies.
Your account profile shows stored contact details. Transaction history is in your wallet section. For records not visible in-account, submit a data query through the support route with your account identifier and the team will respond.
Yes. Submit a deletion request through the support channel. We will confirm what will be removed and what must be retained under applicable requirements before actioning it. Availability depends on your local law and eligible regions.
A transaction reference and a fragment of your bKash number are recorded against your account to match deposits and withdrawals to your wallet. Full payment credentials are handled by the bKash payment processor, not stored on our servers.
If your account becomes inactive or you request closure, general activity data may be removed after a defined period. Transaction records — including bKash and Bank Transfer references — may be retained longer as required by the jurisdictions where we operate.